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  SERVICES

Your purchase of automation and motion control equipment from Barr-Thorp Electric includes the following services at no additional cost:
 
24/7 emergency support - Local inventory - Dedicated Application Engineers
Complimentary Product Lines - Part Selection/Specification Assistance
Product Update Notifications
We do offer other services to assist you in implementing and maintaining your investments. These items are indicated below with the cost associated for each service.
 

Pre-Sale Support

Cost
Demo Loaner Program
5% per day, 15% weekly, $250.00 min
Equipment Manuals
N/C in PDF Format
Firmware Upgrade Program
N/C via web, on-site assistance @ $150.00/hr
Pre-shipment Device Configuration
$75.00 per device
Extended Warranty
1.5% per year of addn'l warranty
Post-Sale Support
Software & Hardware
$150.00/hr, 4r min
Network/Communications
$150.00/hr, 4r min
3rd Party Device Configuration
$150.00/hr, 4r min
Training
Training Conducted at BT Facility
Consult training brochure for pricing
Trainin Conducted at Customer Loc
Consult training specialist for pricing
Field Support
On-Site Project Evalutation
N/C with order comittment, $150.00/hr w/o order
Start-Up Assistance
Quoted on per project basis
Field Service (regular hrs.)
$150.00/hr. plus expenses, 4hr minimum
Field Service (after hrs.)
$175.00/hr. plus expenses, 4hr minimum

AUTOMATION

ELECTRICAL

SERVICES

MOTOR GEARS

SAFETY

MOTION

PRODUCT ID